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PSC Commissioner Presley sends letter...

PSC Commissioner Presley sends letter to FCC over Surge Phone

By: Frank Corder - January 25, 2022

Commissioner Brandon Presley

The Northern District Commissioner stood in line Monday and heard the group’s pitch, causing him to warn consumers and ask the FCC, AG to step in.

Northern District Public Service Commissioner Brandon Presley (D) has asked the Federal Communications Commission (FCC) Inspector General to issue a cease and desist against Surge Phone.

The group has set up tents across Mississippi giving away free tablets and internet service with no consumer information given at the point of sale, disclosure of rates, or terms and conditions. Surge Phone proposes to be offering the Affordable Connection Program Benefit.

Presley took issue with the group Monday in Amory, sharing the tweet below and noting that they were “providing ZERO written information to consumers.” He said he stood in line and listened to their pitch.

“I personally posed as a potential customer yesterday in Amory after witnessing a long line of people obtaining tablets at a pop-up tent. After observing several customers receiving tablets, it was clear that this vendor made no disclosures about charges, offered no paperwork, or even a business card to people taking service in blatant violation of the FCC’s order issued on January 14, 2022” Commissioner Presley said. “This type of predatory business practice possibly leaves customer with high bills and no consumer information. Furthermore, it invites waste, fraud, and abuse of federal funds meant to connect Americans to broadband service.”

Presley sent the letter shown below to the FCC’s Inspector General on Tuesday. He also sent it to Mississippi Attorney General Lynn Fitch.

The Commissioner says consumers should beware of these transactions and request written information regarding these tablets and offerings to protect themselves in dealings with any telecommunications service.

Presley advises consumers to be aware of possible high bills or not being able to use the device once they reach a certain data limit.

Presley FCC Letter re: Surge Phone by yallpolitics on Scribd

About the Author(s)
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Frank Corder

Frank Corder is a native of Pascagoula. For nearly two decades, he has reported and offered analysis on government, public policy, business and matters of faith. Frank’s interviews, articles, and columns have been shared throughout Mississippi as well as in national publications. He is a frequent guest on radio and television, providing insight and commentary on the inner workings of the Magnolia State. Frank has served his community in both elected and appointed public office, hosted his own local radio and television programs, and managed private businesses all while being an engaged husband and father. Email Frank: