Two former insurance adjusters who accused State Farm insurance of shortchanging policyholders now find themselves the target of attacks.
In an exclusive interview with the Biloxi Sun Herald, Cori and Kerri Rigsby said the focus needs to return to the reason they risked their careers in the first place.
State Farm pressured engineers to change Hurricane Katrina damage reports, they said — and documents filed in lawsuits have indicated — minimizing what policyholders were owed. About two months into claims adjusting, the company cancelled damage reports that had not been completed, court records indicate. Claims managers thought, in some cases, that wind covered by company policies was being blamed for damage actually caused by water, covered by flood insurance.
“I guess they’re going to get away with hiding the truth,” Kerri Rigsby said. “That’s what they’ve been trying to do the whole time. There is no justice.
Magnolia Tribune
